THE SCRAPBOOK CLUB™ CONSUMER PRIVACY POLICY

the Scrapbook Club is strongly committed to protecting your privacy and providing a safe online experience for all of our users and subscribers while offering the highest quality products and services to them. Because we gather certain types of information about and from users and subscribers so that we can fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This privacy statement discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline.  We encourage you to always check the privacy policy on each website you visit to be sure you understand the privacy policy governing that site. Please read the complete Online Privacy Policy below, as well as our Terms and Conditions of Use, and contact us if you have any questions.

What Information Do We Collect About You?
Information Users Volunteer
Subscriptions and Orders
Information Collected Automatically
 
What Do We Do with Information We Collect?
How Do We Share Personal Information?
The Scrapbook Club
Participating Vendors
Credit Card Companies
Advertisers, Sponsors and Promotional and Business Partners
Important Note
How Do We Use Cookies?
How Do We Use Web Beacons?
What About Third Party Advertisers?
How Can You Control Your Personal Information?
Security of Your Personal Information
Children's Privacy
Links
Changes in Corporate Structure
Visitors Outside the United States
Changes to Our Privacy Policy
Contact Information

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

You can visit our website, view idea pages and check on offerings without giving us any personally identifiable information. So that we can provide our users and subscribers with the most efficient and enhanced, personalized service, we request information about you in certain circumstances, and also collect certain information automatically. For the convenience of our customers and to better serve you, a customer account includes all the collected personal information we may have, but you can update or correct your contact information or change your preferences about receiving information from us at any time.

Information Users Volunteer

We collect personally identifiable information, such as names, mailing addresses, and/or e-mail addresses, when you subscribe to our service or place an order (see the section below for more information on subscriptions and orders). We may also request demographic information, such as age, gender, hobbies or interests. Often this additional information is optional. Registration may also be required to participate in message boards, bulletin boards, or chat rooms at our websites.

The information we collect may include your e-mail address, name, address, phone number, age, gender, hobbies, family information, and similar demographic information or information related to your interests. This information may be collected during registration on site or in connection with specific activities.

Subscriptions and Orders

If you wish to subscribe to one of our publications or place an order for products or services online, you must generally establish a credit card account with us. In addition to the customary information needed to fill your order (full name, address, ship-to name and address, gift information, etc.), subscriptions and orders necessitate collection of additional personal information, such as your credit card number and credit card expiration date. Our  website allows visitors to subscribe to our service online. We offer online and offline subscribers a "bill me" option if they do not wish to use a credit card.

Information Collected Automatically

We also may collect your IP address, browser type, domain name, access times and referring website address. This helps facilitate your online experience at our websites. In addition, we use cookies to track usage patterns at our site and to control the display of ads, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket). See below for more detail on cookies.

WHAT DO WE DO WITH COLLECTED INFORMATION?

We use information you provide to fulfill your requests and improve our products and services.

We use personal information so that we may display or send custom, personalized content to our website visitors and to send newsletters, mail, e-mails, other updates, information or offers to our subscribers. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, fulfill customer requests, like subscription and other orders, respond to any problems that may arise, such as delivery failures, difficulties in navigating our site or accessing certain features, as well as to gauge user trends to determine what products and services are most popular with users.

Of course, we use personal information to allow you to subscribe online or to make product purchases at our website. Rest assured that we and our technical and fulfillment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.

HOW DO WE SHARE PERSONAL INFORMATION?

Personal information is available to The Scrapbook Club and its technical and fulfillment agents and consultants who make this site and products and services available to you. 

The Scrapbook Club. We may access both anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of subscription renewal deadlines, new services or products we offer likely to be of interest, and filling subscription and other orders. To facilitate subscriptions and orders, The Scrapbook Club will cache your order information, and create an authorization with a merchant account (i.e., your credit card company). There are many companies who may be required to assist us in making its products and web site available to you. Web host firms, technical and database consultants, advertising agencies, and fulfillment firms, including firms assisting us in offering contests and promotions, may have access to personally identifiable information in the course of making our products and services available. All companies working for The Scrapbook Club must comply with our information collection, use and disclosure policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.

Credit Card Companies. As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, and date and total cost. The Scrapbook Club will not otherwise provide any personal data to your credit card company.

Advertisers, Sponsors and Promotional and Business Partners. We share anonymous, aggregate demographic information (such as gender, age, income, hobbies, interests, etc.), and anonymous information obtained from cookies and similar technologies, with our advertisers, sponsors, promotional and business partners, and with participating vendors at our site offering online sales opportunities. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers, bank account numbers, and passwords are not shared with advertisers, sponsors or promotional partners, and are only shared with us.

Your e-mail address is not shared with third parties. Sometimes we will give you the opportunity to opt in to receive e-mail offers from third parties not affiliated with The Scrapbook Club. If you decide to accept these offers, we will provide, with your consent, your contact information to the third party.  Third party vendors and advertisers will also use technical and other consultants. We urge visitors to carefully review the privacy policies of these firms. The Scrapbook Club is not responsible for the privacy policies and procedures of any third party.

You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through our website or any other service available online), that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. The Scrapbook Club has no control over this use of your personal information.

Important Note

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

HOW DO WE USE COOKIES?

Your Web browser offers so-called "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.

HOW DO WE USE WEB BEACONS?

Some of our Web pages may contain electronic images known as Web beacons, which are also called single-pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. We also may include Web beacons in promotional e-mail messages or newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personally identifiable information but they are a technique we use to compile aggregated statistics about our website usage. Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. Some of our Web pages may also contain Web beacons placed there by our advertising partners to help us determine the effectiveness of our advertising campaigns.

WHAT ABOUT THIRD PARTY ADVERTISERS?

Some of the banner ads displayed in our websites are provided by outside companies. These ads contain cookies and may also contain Web beacons. Unlike cookies and Web beacons used by The Scrapbook Club  in content it controls at its Web sites, cookies or Web beacons received with banner ads are collected by our advertisers and we do not have access to this information. We use reputable third parties to serve some or all of the advertisements that are placed within our sites and they may use information (not including personally identifiable information) about your visits to our sites and other sites to assist in serving advertisements to you. They may share anonymous information with their clients such as date/time of the banner ad shown, the specific ad shown, the IP address, etc.

HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?

We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.

 

  1. If you have an account with us, you are able to update or change your contact or account information at any time. Check the site for further information.
  2. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any message.
  3. You may write to us and update your contact information.
  4. You may also contact us at customerservice@thescrapbookclub.com

We will take commercially reasonable steps to implement your changes promptly, but if notifying us by mail please allow up to 30 days for changes to take affect, and up to 10 days for e-mail.

SECURITY OF YOUR PERSONAL INFORMATION

We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy.

Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. The Scrapbook Club employees are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in chat rooms or message boards is available to anyone.

CHILDREN'S PRIVACY

Our services and web site is intended for adults, but may include features or material that may be appealing to children under the age of 13. The Scrapbook Club is strongly committed to protecting the safety and privacy of children who visit our Web sites. We do not knowingly collect personal information online from children under 13 and have adopted techniques to age-screen users on our teen-oriented sites to ensure compliance with this Privacy Policy and the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations establish United States federal law that protects the privacy of children using the Internet. Our site may include chat rooms, bulletin boards and other features that we believe are unsuitable for children under 13 and which are not necessarily monitored. We encourage all parents to talk to their kids about online safety and to monitor their children's use of the Internet.

LINKS

The Scrapbook Club may offer links to or from sites operated by third parties. We offer links to third party sites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest. We are not responsible for the content, practices or policies of sites operated by third parties and urge you to inquire about them before providing any personally-identifiable information.

CHANGES IN CORPORATE STRUCTURE

In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether personally identifiable or otherwise, may be one of the transferred assets.

VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES

Our websites and the servers that make these sites available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the State of California in the United States. Any information you provide in subscribing to our service or registering or ordering at one of our web sites will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer, processing and use.

CHANGES TO OUR PRIVACY POLICY

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please e-mail us at customerservice@thescrapbookclub.com.

Or you can contact us by mail at:

Privacy Coordinator
The Scrapbook Club
3508 Waco Ave.
Simi Valley, CA 93063

Or you can fax us at (702) 736-6210, Att: Privacy Coordinator

Updated August 1, 2003